We have the professional after service team guarantee customers get the full service for spare parts, technology and maintenance, all the hardworking in order to customers get the continuous and better development.
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Frequently Asked Questions
What are the delivery times for vehicle exportation?
If the vehicle is in stock, we will deliver within 5-10 days. For production orders, it typically takes 25-35 days to complete delivery and shipping arrangements.
What modes of transportation are available?
We use truck and train transportation for Russia and Central Asia. For the Middle East, Africa, and South America, sea transportation is the standard mode.
What are the accepted delivery terms?
We support multiple international delivery terms including EXW, FOB, CIP, and CIF.
What are your standard payment terms?
A 30% deposit is required after signing the trade contract, with the remaining 70% balance due before the vehicle is shipped.
What payment options do you support?
We currently accept payments via TT (Telegraphic Transfer) and L/C (Letter of Credit).
Do you provide technical after-sales support?
Yes, we have a professional after-sales team providing technology support and competitive pricing on spare parts to ensure long-term vehicle maintenance.