❖ Frequently Asked Questions
How quickly can I expect a response to my inquiry?
We prioritize our customers and aim to reply as soon as possible. Our current response rate is 99.9% to ensure your questions are handled promptly.
What are the delivery times for vehicle exportation?
If the vehicle is in stock, delivery takes 5-10 days. For non-stock items, the process including purchase, shipping arrangements, and final delivery typically takes 25-35 days.
Which modes of transportation are used?
We use truck and train transportation for regions like Russia and Central Asia. For the Middle East, Africa, and South America, sea transportation is the standard mode.
What are your standard payment terms?
The terms require a 30% deposit upon signing the trade contract, with the remaining 70% balance due before the vehicle is shipped.
Do you provide after-sales support and spare parts?
Yes, we provide full support. We can source spare parts at competitive prices and ship them to your location. Every vehicle is thoroughly inspected to ensure excellent quality.
What is the condition of the vehicles?
We offer new vehicles with high-performance configurations, ensuring they meet strict quality standards before exportation.